Skip to main content
Feature pages have their own FAQ sections for detailed questions. If something isn’t working, see Troubleshooting.

​
General questions

Basedash is an AI-native business intelligence platform that lets you create beautiful charts and dashboards using natural language. Instead of writing SQL queries or using complex chart builders, you can simply describe what you want to see in plain English.
Basedash uses AI to handle the technical aspects of data analysis, allowing you to:
  • Create charts using natural language
  • Chat with your data to get insights
  • Get instant visualizations without manual configuration
  • Collaborate with your team easily
Yes, Basedash takes security seriously. We are SOC 2 Type II compliant and implement comprehensive security measures. For more details, see our security documentation.

​
Getting started

  1. Sign up for an account
  2. Connect your data sources
  3. Start creating charts using natural language
  4. Invite your team to collaborate
See the Quickstart for a step-by-step guide.
Basedash supports a wide range of data sources including:
No, Basedash is designed to be useful for even non-technical teammates. You can create charts and analyze data using natural language, without needing to write SQL or understand complex data structures. Database and technical knowledge are helpful in understanding more complex requests and charts, but it’s not a requirement.
Yes, you can sign up for a 14-day free trial to explore Basedash’s features and see if it’s right for your needs. If you need more time, you can contact us to extend the trial.

​
Features

Simply describe what you want to see in plain English, and Basedash’s AI will:
  • Understand your request
  • Write the appropriate SQL query
  • Choose the best visualization type
  • Format the chart appropriately
Yes, you can customize various aspects of your charts including:
Ask for charts in open-ended terms, like “revenue over time” or “sales by region”, and Basedash adds the matching filters for you. See Filters and variables for the filter types and how to edit them.
Every number in a chat answer comes from a SQL query that Basedash runs against your data, not from the AI’s memory. Open Sources under an answer to see each query’s SQL and results. Basedash also runs internal evaluations with every new AI model release to check error rates. See Accuracy and trust for how answers are generated and how to check them.
The AI is read-only by default. On Postgres, Redshift, and Supabase, people with Can edit access to a data source can ask chat to make a change, and the AI proposes a single INSERT, UPDATE, or DELETE statement that only runs after they approve it. To rule out changes completely, connect with a read-only database user. See Accuracy and trust.
You can share dashboards by:
  • Inviting team members to your workspace
  • Setting appropriate access permissions
  • Sharing direct links to dashboards
  • Exporting to CSV, JSON, Excel, or PDF depending on context
See Export and share.
Admins can use data source access control to choose who can view or edit each data source, and hide specific schemas, tables, or columns from members and groups. Row-level security limits which rows each user sees. You can also share individual dashboards only with specific groups, such as a dashboard only your support team can open.On the Enterprise plan, we also support SAML SSO, allowing you to manage user authentication through your existing identity provider.

​
Data management

Open the Charts page, click the filter dropdown next to the search box (it shows All charts by default), and choose Recently deleted. Charts are permanently deleted after 30 days.
The Charts page filtered to Recently deleted, listing three deleted charts with the dashboard each came from
To restore a chart, right-click it in that list, choose Restore to, and pick a dashboard. You can also open the chart, click Restore to at the top, and pick a dashboard.
In the sidebar, click the Filter button next to the Dashboards heading and choose Recently deleted. The sidebar then lists your deleted dashboards. Dashboards are permanently deleted after 30 days.
The sidebar's dashboard list filtered to Recently deleted, with Restore and Permanently delete in the menu for the Holiday campaign 2025 dashboard
To restore a dashboard, right-click it in that list and choose Restore, or open the dashboard and click Restore in its header.
No, deleted chats cannot be restored. Once a chat is deleted, it’s permanently removed from the system.
From charts:
  • Right-click on any chart and select Export to choose between Markdown, CSV, JSON, or Excel formats
  • Open a chart, go to the Response tab, and click the export button in the bottom right corner of the footer
A chart's right-click menu with Export highlighted and the Markdown, CSV, JSON, and Excel formats
The Response tab of a chart page with the export menu open from the footer, offering copy and export as Markdown, CSV, JSON, or Excel
From data tables:
  • Go to the Data page and select the export button in the footer of the data tables
From dashboards:
  • Click the overflow menu (three dots) next to the dashboard name in the header
  • Select Export to PDF to export the entire dashboard
The dashboard menu with Export to PDF highlighted
Exports contain the raw response data, so formatting you see in Basedash, like currency symbols or date formats, may not be preserved.
Yes, you can attach files to a chat and ask questions about them. Supported files include CSV and TSV, Excel, PDF, Word, PowerPoint, JSON, text, and images, up to 50 MB per message.Attached files are only available in that chat. To use a file as a table across charts and dashboards, connect a file storage service like Google Drive, Dropbox, Google Sheets, OneDrive, and Azure Blob Storage. If a CSV is in the folder you connect, it will be shown and used as a table within Basedash under that connection.
Basedash can handle large datasets, but specific limits depend on your plan and data source. Contact us for specific details about your use case.

​
Support